Shipping policy

Processing and dispatch

All orders are processed and shipped within 1-2 business days (Monday to Friday) after payment is received. We do not ship on Saturdays, Sundays or public holidays. Orders placed at the weekend are processed from Monday onwards.

Once your order has shipped, you will receive a confirmation email with your tracking information.

Shipping costs

Shipping is free on all orders.

Delivery times

After your order has shipped, the estimated delivery times are:

Europe: 5-10 business days
Rest of world: 6-12 business days

Delivery times are estimates and may vary due to customs, carrier delays or busy periods.

Tracking

Every order is shipped with tracking. If your tracking has not updated for several days, or your order has not arrived within the expected time, please contact us via our contact page.

Customs and import duties

Orders shipped outside the European Union may be subject to import duties or taxes charged by the destination country. These charges are the responsibility of the customer.

Wrong address

Please make sure your shipping address is correct before placing your order. If you notice a mistake, contact us as soon as possible via our contact page so we can try to update it before the order ships.